Course Fee: €995* includes course notes and exam fee.
* Discounts available for groups of three or more.
Note: Places are limited for this course. Eligible candidates will be considered on a first come first served basis.
Five days over three months.
Course Schedule >>
Lean Sigma is a very successful methodology for continuous improvement in all organisations. Lean Sigma is based on the elimination of waste and the reduction of variability in processing through engagement and respect for all staff. The Lean Sigma Yellow Belt course introduces the methods and tools for interpretation of customer requirements for service design and operations in all industry sectors. These include Public Service, Healthcare, Biopharma, Insurance, Hospitality, Charities, Software, Call Centre Service, and Manufacturing.
A certified Lean Sigma Yellow Belt is a professional who will be capable of applying Lean and basic Six Sigma principles and tools as part of a team to drive improvements and show measurable results. The programme consists of assessment of theory by examination, as well as assessment of practice by portfolio. The portfolio is based on the achievement of class project assignments by candidates. The course draws on both the basic problem solving tools and waste identification in processes.
- Introduction to Lean Sigma concepts principles
- Improving service processes
- Understand Voice of the customer
- DMAIC Methodology
- Continuous Improvement Tools
- Tools for eliminating waste
- In class project work
- Workplace identification of improvement opportunities
10 ECTS Credits at Level 6 on the National Framework of Qualifications, awarded by Cork Institute of Technology.